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Salon Policies

The Pretty Mane & Company Salon


Please check in at the reception area upon arrival.  New massage clients are asked to arrive 10 minutes prior to the reservation to fill out paperwork.

Late Arrivals

To ensure promptness of all reservations, we reserve the right to reschedule any reservation that is 15 minutes or later to another convenient time. If you're more than 15 minutes late you may be charged a up to a $50  fee of your service.


Cancellations may only be made by phone or requested on our booking app, not via email.  As a courtesy to our other guests, we ask that you give at least a 24 hour notice for any cancellation.  All no-show appointments must be paid in full before an additional appointment will be honored.  All clients are required to provide a credit card for all reservations; any no-show in these areas will result in a charge to your card for the full amount of the service.


The Pretty Mane & Company does not allow any children to be in the salon unless they are receiving a service from a stylist. The parent MUST remain with the child through the entire duration of the service.


The Pretty Mane & Company Salon accepts Visa, MasterCard, Discover, American Express, and cash for payment of services and products. No Checks are accepted, EVER. 


We stand behind our products but should you be dissatisfied with any hair care product purchased at The Pretty Mane, we will gladly apply the full value of the product to another product of your choice. No Refunds will be issued. All sales of brushes and makeup are final.

Hair design is an art.  We encourage our designers to explore their creativity through this art while serving you, the client.  Our commitment is that you will be completely satisfied with your services at The Pretty Mane & Company so if we have not met or exceeded your expectations, please tell us.  We stand behind our work because it is the result of sincere effort, skillful execution, and high intention.  If you’re not 100% satisfied, we will happily work with you to help you achieve the style you're looking for. That said, ALL services are NON REFUNDABLE!

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Salon Policies: About Us
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